// PERSONAL + BUSINESS TECH HELP

Make your
tech
easier to
deal with.

Personal tech and small-business systems.
Tell us what needs fixing See ways we help
START HERE● ROUGH NOTES ARE WELCOME
LOCAL--:--:--
DEVICE HELPEMAIL + ACCOUNTSWEBSITE HELPLEAD FOLLOW-UPSPREADSHEET CLEANUPSMALL TOOLSAI WITH OVERSIGHTPORTLAND SUPPORT
// 01COMMON PROBLEMS

You can start with the messy version.

Most personal and business tech problems do not arrive as a perfect project brief. They sound more like this.

“I need this phone or computer set up right.”

We help with practical setup, cleanup, backups, account settings, email, photos, printers, and the little details that make devices annoying.

“Our website feels outdated or confusing.”

We look at what customers see first, what is hard to understand, and whether the next step is obvious.

“People have trouble reaching us or booking time.”

We check the contact path, forms, booking flow, email handoff, and mobile experience.

“This spreadsheet is doing too much.”

We help separate what needs to stay simple from what should be cleaned up, automated, or moved somewhere safer.

“We copy and paste the same stuff all week.”

We find the repeated steps and turn the useful parts into a smoother workflow.

“Our tools do not talk to each other.”

We help connect the practical pieces without forcing a whole new system when a smaller fix will do.

“Something keeps breaking and I do not know why.”

You do not need the technical name for the problem. Bring the messy version and we will help narrow it down.

BEST FIRST STEP

Tech Checkup

A focused review of one part of your personal or business setup — computer, phone, email, printer, website, form, spreadsheet, booking flow, or workflow.

Scoped after a quick conversation

What is working

The parts worth keeping, protecting, or building around.

What is confusing or fragile

The places customers, staff, or information are likely to get stuck.

What to fix first

A practical order of operations, starting with the highest-leverage cleanup.

What can wait

The nice-to-haves that should not distract from the real next step.

// 02WAYS WE HELP

Practical help for personal tech and small-business systems.

  1. 01

    Device setup and troubleshooting

    Help with computers, phones, printers, backups, photos, email, account settings, and the tech chores that should not eat your whole day.

    ComputerPhonePrinterAccounts
  2. 02

    Websites and contact paths

    Make your site clearer, easier to use on a phone, and better at helping customers call, book, email, or take the next step.

    WebsiteMobileContactClarity
  3. 03

    Forms, bookings, and follow-up

    Clean up how requests come in, where they go, and how they get answered so good leads do not disappear into an inbox.

    FormsBookingEmailFollow-up
  4. 04

    Spreadsheets and reporting

    Turn fragile spreadsheets, repeated copy/paste, and manual reports into something safer, cleaner, and easier to keep current.

    SheetsReportsAdminCleanup
  5. 05

    Software glue

    Connect the tools you already use so information moves where it needs to go without making your team learn a giant new platform.

    AppsWorkflowHandoffAutomation
  6. 06

    Small internal tools

    Simple dashboards, trackers, or custom pages when off-the-shelf software is too much, not enough, or just not shaped for your business.

    DashboardTrackerTeam ToolCustom
  7. 07

    AI-assisted admin work

    Use AI carefully for summaries, drafts, sorting, research, or document-heavy tasks — with a real person still in charge.

    AIDocumentsDraftsReview
// 03HOW IT STARTS

A calm path from messy to clear.

  1. 01

    Tell us what is going on

    Send the rough version. “Our site feels old,” “we keep losing track of requests,” or “this spreadsheet is a pain” is enough to start.

    Start→ No perfect brief needed
  2. 02

    We look at the real problem

    We ask questions, review what exists, and separate the important fix from the distracting nice-to-haves.

    First look→ Clear diagnosis
  3. 03

    You get a clear next step

    That might be a checkup, a small fix, a cleanup project, or a larger build if it actually makes sense.

    Next→ Written recommendation
  4. 04

    We fix or build the piece that matters

    If we work together, the scope stays practical: what is included, what it costs, how long it should take, and how you will use it afterward.

    Project→ Something easier to run
// 04APPROACH

Useful before impressive.

We are interested in the boring parts that make daily tech easier: fewer account headaches, fewer repeated steps, clearer pages, working devices, and cleaner handoffs.

  1. M.01

    Clear explanations first.

    You should not have to learn software jargon just to ask for help. We explain the problem, the tradeoffs, and the next step in normal language.

  2. M.02

    Use what already works.

    A better setup does not always require a new platform or device. Sometimes the right answer is cleaning up the tools, accounts, and habits you already use.

  3. M.03

    Small fixes can matter.

    A working printer, cleaner email setup, clearer contact page, safer spreadsheet, or better handoff can remove a lot of daily friction.

  4. M.04

    Scope before surprises.

    If there is a project, we write down what is included, what can wait, what it costs, and what you will have when it is done.

// 05ABOUT

Local, practical, and hands-on.

RTG is a small Portland technology business for individuals, local owners, and small teams who need everyday tech to be easier to deal with.

The work starts with listening to the messy version of the problem, then turning it into a clear fix list, small project, or simple tool that makes daily work smoother.

We are currently taking on device setup, troubleshooting, website cleanup, tech checkups, small workflow improvements, and simple fixed-scope builds.

// 06FIT

Who this is for.

RTG is for people, local owners, and small teams that want practical help sorting out tech, not another confusing sales pitch.

GOOD FIT
  • You are an individual, local owner, or small team with tech that feels harder than it should.
  • You need patient help with a computer, phone, printer, email, photos, backups, or account settings.
  • Customers, requests, notes, or files are getting lost between your website, inbox, spreadsheets, or apps.
  • You want someone patient to look at the current setup and tell you what to fix first.
  • You need a small practical improvement, not a giant software rollout.
NOT THE FIRST FIT
  • 24/7 emergency IT support or managed helpdesk coverage.
  • A full agency rebrand as the first step.
  • Buying a complicated new platform before understanding the problem.
EXAMPLE FIXES

New computer or phone → setup, accounts, backups, photos, and basic settings handled carefully.

Printer/email/account issue → patient troubleshooting and a clear explanation of what changed.

Website contact form → clearer questions, reliable email delivery, and a simple lead list.

Appointment requests → fewer back-and-forth emails and easier follow-up.

Spreadsheet cleanup → safer inputs, cleaner reports, and less repeated copy/paste.

Document-heavy admin → AI-assisted drafts or summaries with human review before anything goes out.

// 07CONTACT

Tell us what is going on.

You do not need a polished project brief. If a personal device, business website, account, form, spreadsheet, or workflow feels clunky, confusing, or harder than it should be, send a quick note and we will help sort out the next step.

// LOCAL

Portland, Oregon
Pacific Time / GMT-8

// STATUS

● Open for personal tech help, website cleanup, tech checkups, and small workflow fixes

// THREE USEFUL DETAILS
  1. What feels harder than it should?
  2. What device, website, forms, spreadsheets, files, or apps are involved?
  3. What would be easier if this were fixed?
RTG.